Política de envío

Shipping Policy

Shipping Information

At E&L Jewelry LLC, we are committed to delivering your jewelry safely and on time. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days

Orders are not shipped or delivered on weekends or holidays

Processing times may be extended during high-volume periods or promotions

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days

Expedited Shipping (if available): 1–3 business days

Delivery times are estimates and may vary due to carrier delays or factors beyond our control.

Shipping Carriers

We ship orders using reliable carriers such as USPS, UPS, or FedEx, depending on availability and destination.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

Please allow up to 24 hours for tracking information to update.

Local Delivery

E&L Jewelry LLC offers local delivery in selected areas.

Local delivery availability will be shown at checkout

Delivery times will be coordinated directly with the customer

Customers must be available at the agreed delivery address

If the customer is unavailable at the time of delivery, the order may need to be rescheduled and additional fees may apply.

In-Store Pickup (Local Pickup)

We also offer in-store pickup for eligible orders.

You will receive an email notification once your order is ready for pickup

A valid photo ID and order confirmation are required at pickup

Orders must be picked up within the timeframe indicated in the notification

E&L Jewelry LLC is not responsible for orders not picked up within the specified timeframe.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

E&L Jewelry LLC is not responsible for orders shipped to incorrect addresses provided by the customer.

Orders returned due to an incorrect address may be subject to additional shipping fees.

Lost, Stolen, or Delayed Packages

E&L Jewelry LLC is not responsible for lost or stolen packages marked as delivered by the carrier

Delays caused by carriers, weather, or customs are beyond our control

Customers may contact the carrier directly using the provided tracking information

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of:

The damaged item

The packaging

We will work with you to resolve the issue as quickly as possible.

International Shipping (If Applicable)

International shipping rates and delivery times vary by destination

Customers are responsible for any customs duties, taxes, or fees imposed by their country

E&L Jewelry LLC is not responsible for delays caused by customs processing

Contact Information

For any shipping-related questions, please contact us at:

📧 eandljewelry01@gmail.com